Returns Policy

At pronoton, we strive to ensure you are completely satisfiedwith your purchase. If you are not satisfied, we offer a straightforward return process.
1. Return Period
You have 30 days from the date of delivery to initiate a return.
2. Eligibility for Returns
To be eligible for a return, items must be:
Unused and in original condition
In the original packaging with all tags attached
3. How to Initiate a Return
To initiate a return, please contact us at service@pronoton.com with your ordernumber and reason for the return. We will provide you with return instructions.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective orincorrect. We recommend using a trackable shipping service to ensure your return reachesus.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval orrejection of your refund. If approved, your refund will be processed, and a credit willautomatically be applied to your original payment method.
6. Exchanges
If you wish to exchange an item for a different size or color, please follow the returnprocess above and place a new order for the desired item.
7. Contact Us
For any questions regarding our Returns Policy, please reach out to us at:Email: service@pronoton.com
Address: WORKSHOP 60, 3/F, BLK A, EAST
SUN IND CTR NO. 16 SHING YIP
ST KWUN TONG
HONG KONG
Thank you for shopping with YAOYUN ENTERPRISE CO., LIMITED!